Shipping Policy

Shipping policy

- In case if you can't get your parcel in time, please Contact us first, we will do our best to help.

- Shipping time vary by item country location and destination, if the item county location is same as your country you will receive it in 3-5 business days, if is not in your country the estimation time is 10-15 days.

Note : Due to the pandemic situations in our world recently, the shipping time it may have some delay.

- Sometimes there are some case and exception beyond our control that cause few days of delay (customs process in your country, holidays, week-end, The weather, ...)

You are completely responsible for your all import duties, customs and local taxes designated by your country and region.

The grand total of your order as displayed at checkout does not include any additional duties required. The carrier will inform you of any additional duties if required.

Refusing to Pay Customs

If you choose to refuse the customs fee and the parcel is returned back, a shipping & handling fee may be deducted from your refund.

If you're still unsure of whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.

The following terms and conditions shall govern the order, sale and delivery of all products and services of Litmoona Inc. and/or its parent Litmoona Company (the “Litmoona Company”) to customers ("Customers"). These standard terms and conditions may be updated by the Litmoona Company from time to time. Any different, conflicting or additional terms or in any purchase order or other writing from a Customer shall be of no force or effect unless acknowledged and executed by an officer of the Litmoona Company.  

ORDERS

Orders from Customers shall be placed online through the Litmoona Company's website. No order shall be final until accepted by the Litmoona Company by a separate email confirming the order. After acceptance an order shall not be subject to cancellation by the customer. All sales are final. Customers are not authorized to resell any order, in whole or in part, by any means, including online or via e-commerce.

The Litmoona Company reserves the right to cancel any order before it is shipped and refund the customer.

SHIPMENT, DELIVERY AND DELAYS

The Litmoona Company will endeavor to ship Products available on stock, within 5 Bussiness days after acceptance of orders depending on size of order and number of Products. Some products may be on a pre-order status, and will be displayed on the website as such. Such pre-order products may be shipped at the date that was declared on the website with a reasonable delay of up to 30 days after pre-order ship date.

Although the Litmoona Company will make every reasonable effort to deliver by the estimated shipment date, the Litmoona Company does not guarantee shipment by that date. Further, shipment may be delayed by strike, fire, act of God, transport disruptions, unavailability of materials or components, or any other circumstances not within the reasonable control of the Litmoona Company that prevents delivery in the normal course of business. The Litmoona Company may elect to ship partial orders.

All Products will be tendered and shipped be Ex-works (INCOTERMS 2010) unless otherwise indicated by the Litmoona Company. Title to (except with respect to any and all intellectual property rights in and to any Products) and all risk of delay in shipment, loss or damage for any Products will pass to Customer upon tender by the Litmoona Company of Products to the carrier.

Litmoona Company will select the carrier and ship freight prepaid. Shipping and handling charges will be invoiced to the Customer. In cases where Customer, for any reason, requests deliveries of Products on a basis that is not in conformity with Litmoona Company’s standard shipping procedures, Customer shall be responsible for all costs associated with premium freight and any overtime required to make deliveries in conformance with Customer’s required schedule. Customer will pay all loading charges and all taxes. Litmoona Company will not be deemed to assume any liability in connection with its selection of a carrier or its failure to obtain insurance.

 Last Update : Feb 01, 2023